Make digital personal.
By giving customers much greater freedom of choice, the digital revolution has made long-term customer relationships much less common. Is there a way to foster customer loyalty in this new era? Our Customer Experience Management solution XperienCentral enables organizations to manage and coordinate every customer interaction on all online and offline channels. With XperienCentral, you get out the right message on the right channel at the right moment every time – the very definition of great customer communication!
Customers for life. XperienCentral is particularly effective for organizations where customer retention is as important as acquiring new customers. This is often the case for organizations offering goods and services with a long lifecycle, such as insurers, banks, telecoms providers, government agencies, charities or sports clubs.
Small beginnings, large ambitions
GX Software was founded in 1998 by a group of students from Nijmegen. Some 15 years later, the student digs have made way for a large office with about 100 employees. Although our roots lie in Nijmegen, our ambitions are international. Now that we are a well-established player in the Dutch market, with high-profile customers such as telecoms giant KPN, insurers Nationale-Nederlanden and Aegon, as well as Ajax, the legendary football club, we want to expand our European customer base.
✔ Gartner, one of the world's leading information technology research and advisory companies, has listed us in the annual ‘Magic Quadrant for Web Content Management’ since 2011. In this report, the best WCM vendors in the world are listed.
✔ Forrester, one of the most influential research and advisory firms in the world, positioned us as an ‘Aspirational WCM Vendor’ in the research report ‘Market Overview: Web Content Management Systems’. There are only 17 WCM vendors listed in this report.
✔ ARS Logica, a high-touch consulting and advisory firm based in Boston, recognizes us as a market leader in the ‘Compass Guide to Web Content Management’.