We completely understand business processes, from developing a content strategy to implementing a change management system. Armed with our extensive knowledge, we stand ready to provide support when you begin using our software. Our consultants prefer to work onsite so that they can brainstorm together with you and give you hands-on support with your project. In this way, we help you match our software directly with your organizational goals.
Installing new software should be trouble free. We have extensive experience with a wide variety of implementation methods in multiple environments. Our project managers do their utmost to ensure that every implementation goes flawlessly. Under the motto ‘do what you promise and be transparent’, they make sure that every website that goes live is a complete success.
Support & Maintenance
You want to have continuous access to up and running software. That’s why our services department is always ready to help. To this end, we offer Priority Support which guarantees a solution within 4 hours as well as 24/7 Support for urgent problems outside of normal business hours. Our services department values personal contact, therefore we offer you a permanent contact person whom you can reach directly via e-mail and by phone.
Our software works intuitively, but when someone with vast experience gives you tips and tricks for using XperienCentral and BlueConic, you can work even more efficiently, whether you are a marketer, editor, or developer. The difference can be seen in the bottom line.
We offer both specialized training as well as standard courses. Take a look at the agenda to get more info on upcoming training sessions.